Frequently Asked Questions
How many files can I convert for free?
Free users can convert up to 5 files per day. Pro users get unlimited conversions.
What file types do you support?
We support 24 different converters including PDF, Word, Excel, images (JPG, PNG, WebP, HEIC), videos (MP4, MOV), and audio files (MP3, WAV).
Are my files secure?
Yes! All files are encrypted during upload and automatically deleted after conversion. We never store your files permanently.
How long does conversion take?
Most conversions complete in seconds. Pro users get priority processing for faster conversions.
Can I cancel my subscription?
Yes, you can cancel anytime from your account dashboard. No questions asked.
What payment methods do you accept?
We accept all major credit cards and PayPal through our secure payment processor.